Return
Our Returns and Refund Policy
At Geantypa, we want you to be completely satisfied with your purchase. If your experience doesn't meet your expectations, we are here to help. Please review our policy below:
Returns & Exchanges
-
Damaged or Missing Items: If any items arrive damaged or missing, please contact us immediately, and we will arrange for a refund or a replacement.
-
General Returns: If for any other reason you wish to make a return, please notify us within 60 days of delivery.
-
Clearance Items: Please note that clearance products may not be returned. However, we will provide a replacement or refund for any clearance items that arrive damaged.
Return Requirements
To ensure a smooth process, please adhere to the following guidelines:
-
Original Condition: All returned items must be in their original condition, including all original tags and wrappings where applicable.
-
Documentation: Please include a copy of your packing slip or order confirmation with your return. If these criteria are not met, we will be unable to process your refund.
-
Shipping Costs: Please be aware that original shipping charges are non-refundable.
-
Address Accuracy: Please ensure your shipping address is correct at checkout. If you provide an incorrect shipping address, we cannot be held responsible if the package does not reach you.
Refunds
Once your return is received and inspected, refunds will be processed back to your original payment method.
How to Return
Please send your returns to the following address:
Geantypa
1500 N GRANT ST, STE R
Denver, CO, 80203, US
Attn: Returns Department, Order: [Insert Your Order Number Here]
Need Assistance?
If you have any questions regarding your return or if you need to report a damaged item, please contact our support team at geantypa@geantypa.com.